Customize Your Notifications

Qualified enables you to speak with buyers at the most opportune time - when you’re top of mind and they’re already on your website. Turn on in-app notifications so you’re alerted immediately when a visitor is routed to you.

• Configure Your Default Notification Sound
• Enable or Disable Voice Alerts
• Customize Notifications by Stream
• Enable Browser Notifications and Microphone Access

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Configure Your Default Notification Sound

To set up your default notifications you will need to go to Settings → Me → Notifications, then select a Default Notification Sound from the drop-down menu.

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Enable or Disable Voice Alerts

You have the option to enable or disable voice alerts, if enabled, you can select which stream notifications will include voice alerts.  

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Customize Notifications by Stream

The “Waiting for Rep” Stream desktop notification cannot be disabled, all other Streams allow you to customize them.

• Select desktop and/or mobile app notifications
• Select notification sound
• Select to include a voice alert for highest value visitors

Select a unique Notification Sound per visitor stream to customize your personal app alert preferences. (These preferences don’t change alerts your Qualified admin created for Slack or Microsoft Teams.)

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Enable Browser Notifications and Microphone Access

In Chrome and other browsers, click the Lock icon in the URL bar to confirm Notifications are enabled, as well as Microphone for Voice & Video calls.